We value open communication with our customers and are committed to providing timely assistance whenever you need support. Our dedicated team is ready to address your inquiries, process special orders, and resolve any concerns you may have about your shopping experience.
How to Reach Us
Smart Bargain offers multiple convenient ways to connect with our customer service representatives:
Email Support
For 24/7 assistance, please contact our customer service team at:
We typically respond to all email inquiries within 24 business hours. For faster resolution, please include your order number and detailed information about your question or concern.
Telephone Support
Speak directly with our customer service specialists during business hours:
408-267-2206
Our phone lines are open Monday through Friday, 9:00 AM to 5:00 PM (Pacific Time), excluding major holidays.
Business Address
AFTR5 LLC (Smart Bargain)
6205 White Moonstone Ct
San Jose, CA 95123
United States
Getting the Most from Our Support Team
To help us serve you more efficiently, we recommend:
- Having your order number ready when contacting us about a specific purchase
- Including screenshots or photos when reporting product or website issues
- Providing detailed descriptions of any technical difficulties you encounter
- Specifying your preferred contact method for follow-up communications
Response Times
At Smart Bargain, we prioritize customer communication and strive to address all inquiries promptly:
- Email responses: Within 24 business hours
- Phone calls: Typically answered within 5 minutes during business hours
- Urgent issues: Expedited handling for time-sensitive matters
We appreciate your business and look forward to assisting you with any questions or needs. Your satisfaction is our priority, and we’re here to ensure your shopping experience exceeds expectations.